This made me realize that Jack's daily journal was a quest ofmajor proportions. How do I measure outcome success for staff executing a program? One of the authors Catanzaro has been doing volunteer leadership training with Jack Metcalfe Boy Scouts of America in Belize for almost a decade: On the last trip, while Metcalfe was writing in his daily journal, he looked over and said, "Do you know what we were doing this day 3 years ago? Start to brag about people and their efforts, and celebrate the participation process as well as the success outcome. Get a "buzz" going on the team involvement and progress, not the speed bumps in the road. Stay centered on the outcome, and avoid process dissection. Instead have a plan A and a plan B, and maybe even a C, D, and E, and expect the program to be tweaked daily by the team. Never try to predict all the problems before starting-it will never get started. Human Resources 47 Start the program with excitement, and test it on the fly. In advertising, it's called "sell the sizzle," which comes from the television ads that display sizzling bacon, implying the aroma and flavor, but never addressing the cholesterol-laden fat of an animal that wallows in mud.
What will encourage the team to execute a new practice program? First, it must be presented as something special. Employees seldom "buy in" when a program is presented only in economic terms. Give the "program sell" your very best, in terms of quality healthcare and patient advocacy. Require each member of the key staff to accept accountability for one element of the program that they can accept and endorse.
The mental picture must be so vivid that the cost and difficulties of the test and vaccination are inconsequential in the minds of the staff and clients. A good example is the graphic description of the wasting-away and pain that a cat endures during the terminal stages of FeLV. Also have compassionate and caring stories of the consequences of not supporting the program. Always have great success stories available. How do I sell a practice program? Great programs are great sales promotions. Mind-mapping starts with one core concept and expands as you jot down as many wild and crazy ideas as possible in the shortest amount of time. Comp Price, Comp Store, Other Comp Price, Category, Product, Size, SV, Dates, Notes. 04/09/14 Atchison Couponers Ad Match List. 2 This list does not include every item in the sale ads, there may be items in the ads that are not listed. 07/02//08/14 Atchison Couponers Ad Match List.